Bank of America is making significant changes to its operations by closing multiple branches in six states. This move comes as part of a broader trend in the banking industry, where digital services are replacing traditional brick-and-mortar locations. According to the Office of the Comptroller of the Currency (OCC), which oversees and regulates national banks, the closures follow the required Advance Notice of Branch Closure submitted by Bank of America.
The affected locations are spread across California, Florida, Texas, Tennessee, New Hampshire, and New York. The closures reflect how the digital revolution in banking continues to reshape customer habits, staffing, and financial service delivery.
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OCC’s Role
The OCC is a federal agency under the U.S. Treasury Department responsible for ensuring that banks operate in a safe, legal, and fair manner. When a bank like Bank of America decides to close a branch, it must notify the OCC at least 90 days in advance. The OCC then makes this information public to give communities time to prepare and adapt.
About Bank of America
Bank of America is headquartered in Charlotte, North Carolina, and ranks as the second-largest bank in the United States based on assets. With over 3,700 branches and 15,000 ATMs across the country, it serves more than 60 million customers—many of whom now prefer online banking to traditional services.
The bank also has a global presence, with offices in major European cities such as Paris, Brussels, and Frankfurt. As digital platforms become the primary mode of interaction for customers, the bank has been steadily reducing its physical footprint.
Rise of Digital Banking
Bank of America isn’t the only institution closing branches. The industry as a whole is shifting away from physical service centers in favor of online and mobile banking. While some customers still prefer the familiarity of face-to-face interactions, most now complete tasks like transfers, bill payments, and check deposits through digital channels.
For the banks, this transformation reduces costs and meets customer demand. But it also leads to job losses and limits in-person support, particularly for older or less tech-savvy clients who may struggle with mobile apps or websites.
Locations Scheduled to Close
Here is the list of Bank of America branches officially set to close, as disclosed by the OCC:
California
- 26002 Marguerite Parkway, Suite A, Mission Viejo, CA
- 180 North Santa Anita Avenue, Arcadia, CA
Florida
- 1479 South Dixie Highway, Lantana, FL
- 3801 Hollywood Boulevard, Hollywood, FL
- 23123 State Road 7, Boca Raton, FL
Other States
- 701 Town & Country Boulevard, Houston, TX
- 200 W Martin Luther King Blvd, Suite 100, Chattanooga, TN
- 620 Elm Street, Manchester, NH
- 115 West 42nd Street, New York, NY
These locations are set to shut down within 90 days of the OCC’s public notice, as per federal regulations.
What It Means for Customers
The continued closure of physical branches means fewer options for customers who rely on in-person banking services. However, Bank of America has invested heavily in expanding its digital platforms, which now offer nearly every feature found in a physical branch—loan applications, customer service chats, account updates, and more.
For those still needing in-person assistance, nearby branches will remain open in each affected region, though travel distances may increase.
This trend of branch closures is expected to continue as more customers go digital. While that may streamline services for many, it presents new challenges for certain populations, especially seniors and rural residents.
Bank of America’s strategy reflects broader changes in the financial sector, where convenience, speed, and tech adoption are redefining how Americans bank. Whether this transformation proves beneficial across all demographics remains a question policymakers and banking leaders will continue to address.
FAQs
Why is Bank of America closing branches?
Due to the shift toward digital and mobile banking.
Which states are affected by the closures?
California, Florida, Texas, Tennessee, New Hampshire, and New York.
Who regulates branch closures?
The Office of the Comptroller of the Currency (OCC).
Will Bank of America still have branches open?
Yes, remaining branches will still operate in affected regions.
Do customers need to do anything after a branch closes?
No action is needed unless you visit the closing branch regularly.